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Owner and Staff Access

Owners run the whole venue. Staff accounts handle day-to-day bookings and nothing else.

Your role shows on the card at the top of Profile: Owner or Employee. Coaches use the same app with their own pages (see the Coach Guide).

There's no screen in the app for adding staff. Contact BookMyCourt to set up a staff login for your venue.

What staff see​

A staff member's bottom bar has three buttons: Dashboard, Bookings and Profile. There's no More button, and no Facilities or Payouts.

On the Dashboard, staff see booking counts but no money. The weekly payout card is replaced by Yesterday's booking count.

What staff can do​

Staff work with the bookings at the facilities they're attached to:

  • see today's calendar and open any booking
  • move (reschedule) a booking or change its status
  • cancel a permanent weekly booking series
  • mark a booking as paid, or as unpaid
  • open a booking's invoice
  • get notifications about bookings at their venue

In All bookings, staff only see bookings that haven't started yet. Past bookings are owner-only.

Staff also have their own account: Personal details, Password & security, Dark mode, notifications and Log out.

Owner only​

These need an owner login. The server refuses them for staff, even from a shared link:

  • creating, editing, publishing and comparing facilities
  • spaces, prices, operating hours, peak hours and closures
  • coaches at your venue: the coach setting, requests and invites (see Coaches at Your Venue)
  • settlements and payouts, and bank details (see Payout Bank Account)
  • promo codes (see Promo Codes)

If a staff member opens an owner page from a link, the app sends them back to their Dashboard.